Afterpay FAQs
Afterpay is only available to customers with an Australian/New Zealand billing address.
Customers with international billing addresses will not be able to create an Afterpay account.
Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.
You can make payments any time before your due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit ‘Pay Now.’
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. For more details, please see terms and conditions: https://www.afterpay.com/purchase-payment-agreement
To request an adjusted payment schedule, contact Afterpay's Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 5AM to 5PM (PST)
Afterpay orders are delivered within our standard shipping time frames like any other order from Revolution Beauty.
Visit Revolution Beauty's Shipping Page for more information here.
Afterpay returns follow Revolution Beauty;s standard return process. Please refer to our return instructions here. Please note, refunds for Afterpay will first be refunded from Revolution Beauty to Afterpay , and then to you. We cannot provide an exchange or cash refund. Have more questions about Afterpay returns? Go to help.afterpay.com.
Once Afterpay has approved an order, additional items cannot be added. Revolution Beauty is able to issue partial refunds through Afterpay if items are not in stock or cannot be fulfilled for any reason.